Five Star Roofing & Contracting Privacy Policy

Effective Date: August 18, 2025

This Privacy Policy explains in detail how Five Star Roofing & Contracting ("we," "us," or "our") collects, uses, and protects your personal information when you use our mobile application (the "App"). Our commitment to your privacy is paramount, and we handle your data with the utmost transparency and care.

1. Information We Collect

We collect information to provide you with a seamless and personalized experience with our services. The types of information we collect include:

  • Personal Identification Information: Full name, email address, phone number, and physical address.
  • Project-Specific Information: Job IDs, estimates, contracts, invoices, payments, and communication logs.
  • Payment and Billing Information: Billing address and transaction history (processed securely by third parties).
  • Technical and Usage Data: Device identifier, IP address, operating system, app version, and activity logs.
  • Location Data: Used for property identification and relevant service information (optional).

2. How We Use Your Information

  • To provide and manage your project lifecycle.
  • To analyze app performance and improve features.
  • To send project updates, reminders, and alerts.
  • To provide efficient customer support.

3. Sharing Your Information

We do not sell your data. We may share it:

  • With subcontractors for job-related purposes.
  • With service providers like hosting, analytics, and payments.
  • For legal or security reasons when required.

4. Data Retention

We retain your information while your account is active and as needed for services. Some records may be kept for legal and business obligations after account closure.

5. Data Security

We use encryption (HTTPS), firewalls, and secure access controls to protect your data in transit and at rest.

6. Your Choices and Rights

  • Access and update your account info within the App.
  • Request deletion of your account and data.
  • Opt out of marketing emails at any time.

7. Changes to This Policy

We may update this Privacy Policy and notify you of significant changes. Continued use of the App after updates means you accept the new terms.

8. Contact Us

If you have any questions, please contact us at:
Five Star Roofing and Contracting
Bismarck, ND 58503
Phone: (701) 290-2916
Email: fivestarroofingandcontracting@gmail.com